Refund Policy

  • We strive to provide a seamless experience with our app, but we understand that issues may arise. If you encounter any problems requiring a refund, please follow the steps below:
  • 1. Contact Support:
    • Send an email to support@ownest.in explaining the nature of the issue and your request for a refund. Include relevant details such as your username, transaction ID, and a clear description of the problem.
  • 2. Verification Process:
    • Our support team will review your request promptly. To expedite the process, please provide accurate and comprehensive information about the issue you're facing.
  • 3. Refund Confirmation:
    • Once your request is validated, you will receive a confirmation email, and the refund process will be initiated.
  • 4. Refund Timeframe:
  • Expect the refund to be processed within 3 working days from the date of confirmation. The refunded amount will be credited back to the original payment method.
  • Please note that this refund policy is subject to our Terms of Service, and refunds will only be considered for valid cases in accordance with those terms.
  • Thank you for your understanding, and we appreciate your trust in Ownest.